Shipping policy
Shipping Policy
Processing Times
All orders are processed within 1–5 business days after your order is placed. Orders are not shipped or delivered on weekends or holidays.
During periods of high demand, processing times may be slightly delayed.
Shipping Times
Estimated delivery time is typically 2–4 weeks after shipment, depending on your location and carrier conditions.
Please note that shipping times are estimates and may vary due to:
- Carrier delays
- Customs processing
- Weather conditions
- Holiday demand
- Incorrect shipping information
- High order volume
We are not responsible for delays once the package has been handed to the shipping carrier.
Tracking Information
Once your order has shipped, you will receive a tracking number via email. Tracking updates may take several days to appear depending on the carrier.
Incorrect Addresses
Customers are responsible for entering the correct shipping address at checkout. We are not responsible for packages delivered to incorrectly entered addresses.
If you notice an address mistake, contact us immediately after placing your order.
Lost or Delayed Packages
If your package experiences significant delays, please contact the shipping carrier first using your tracking number. If you still need assistance, contact our support team and we will do our best to help.
Refunds & Orders In Transit
Orders that are currently in transit are not eligible for cancellation or refund.
If you experience an issue with your order after delivery, please contact us and we will work toward a resolution.
Agreement
By placing an order through our store, you acknowledge and agree to the processing and shipping timelines outlined in this Shipping Policy.